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Meggo's Rant Corner

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Post by Megantron Sat Apr 30, 2016 11:13 pm

I am just going to use this little corner of the forum to rant - mostly about my job, but may include other things here, too, that are on my mind.

Anyone else is free to rant here, as well, and receive proper empathy and support from me. =^~^=

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Post by Nexeria Sat Apr 30, 2016 11:55 pm

Well, did anything horrid happen today?
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Post by Megantron Sun May 01, 2016 12:06 am

WHY I HATE CHEER MOMS

So we have this guests staying with us cause their 8 year olds are in cheerleading competitions (what kind of nonsense foolery is this???) and one of the groups (a fucking entitled cheer mom and her two cheer daughters) came back at like 830pm and this mom is rocking some bedazzled sneakers like she's all that and a bag of chips.

So first thing she does, is complain that she apparently didn't receive housekeeping service today (and we have over 60 check outs today and there are only 4-5 housekeepers so sometimes they're rushing or can't get to it) and this bitch cheer mom starts hootin and hollering at me like it's my problem that housekeeping didn't come in and that they still had their towels from yesterday.

Like, am I the only one that hangs up my towel to dry so that it can be re-used???? Is this like a foreign concept to some people?? Cause this isn't the first time I received this complaint.

And for anyone that doesn't know, I work evening shifts by myself which means I am the ONLY employee on the property. So, cheer mom over here is asking for fresh towels, and usually when people ask for things, I tell them they have to come to the front desk to get them, but she was already bitchin' so I was like whatthefuckever and brought them to her out of the sheer kindness of my heart.

So, at this time of bringing towels to her, I also had to hunt down a pack-n-play (baby crib essentially) for another guest and bring it to their room and I have no fucking idea where these things are even located, much less what they even look like or how to set them up.

Whenever I leave the front desk, I have close everything down and switch our phone to the shittiest wireless phone in the ENTIRE FUCKING WORLD. And people only like to call whenever I have to switch to this horrible fucking phone where I can barely hear anything and the connection will be dodgy halfway down the building.

So, I'm searching for this crib and I keep. getting. calls. Guests asking for blankets. People wanting our free shuttle to pick them up from the airport. THE NIGHTMARE NEVER ENDS.

I finally deliver the pack n play and what do you fucking know. I HEAR LOUD ASS BEYONCE MUSIC IN THE ROOM NEXT DOOR and of course the guy with his baby that needed this crib is like "uhh the music?" and I'm like "yeah yeah I hear it, I'll handle it".

Let me tell you. Making noise complaint calls is the worst. I hate to be that person that has to tell someone to keep it down because they're being noisy as fuck. Luckily these Beyonce-minions were cool about it, but some people try to get all defensive and bitchy and try to reverse it on to me and will complain about other people... (like this one guy that was screaming on a skype call for well over an hour and I could hear him from down the hall but then he has the gall to try and complain to me about noise. YEAH OKAY BUDDY NICE TRY).

So, I maybe get a five minute breather before OH BOY HERE COMES CHEER MOM back at it again with the fucking complaints. "I'm hearing all this noise coming from above me and my girls need to sleep cause they have a competition tomorrow"

Okay, so I go check the room above them and of-fucking-course there are like 4 little girls in the room. Usually, if I know someone has kids with them, I ALWAYS put them on the ground floor so that we can avoid problems like this. I ask them to be quiet and to keep it down and I see the girls start tip toeing around like it's a game.

Go back downstairs and OH ITS CHEER MOM AGAIN. She's complaining about the noise AGAIN. I tell her "I literally just talked to the room, so they should start being quiet now" but she is now being a persistent bitch and asking me to come to her room to listen to the noise. So, I go to her room and I hear some periodic light footsteps (to me, it's not even that loud but I'm easygoing). Like, when I first walked into the room, I couldn't hear ANYTHING. Cheer bitch is like, "Can't you hear it??" It took me to strain my hearing to even hear anything. I'm like "bitch really" -___-

I ask cheer mom if she wants to move to a higher floor room and she's all high and mighty like "no there's too much stuff to move, they need to move for being noisy"

Ugh ugh ugh. So now I have to go up and talk to the room again and there door is wide open and I see the girls walking softly and some just sitting watching tv, but NOW I GOT TO BE THAT FUCKING PERSON and tell them that if I get one more complaint from the cheer bitch, they will have to move to a first floor room.

I even let the girls go out at use the pool (it closes at 10 and this was around 10:15pm) so that they wouldn't be in the room, but of course they open the sofa pull out sleeper to get it ready to go to sleep and the cheer bitch immediately calls and is like "okay I can't put up with this, they need to move immediately blah blah blah I'm a major fucking cunt and never dealt with noise in my entire life."

Ooh lord, is an 8 year old's cheerleading competition really that important? Because I can assure you that cheerleading doesn't get you any kind of winning sport career at all. Maybe if you signed them up for a real sport (like gymnastics), I'd take it more seriously.

So, I call the room above her again and say "sorry I really hate to say this but, I got the complaint again and you will have to move rooms" and the lady is like "wow she's such a bitch" and I'm just sitting here like "yeah I know."

Sooo TL;DR Basically two hours were spent running up and down dealing with noise complaints from a bitchy entitled cheer mom. Go me.
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Post by Megantron Sun May 01, 2016 12:39 am

I also forgot to mention that during this whole ordeal, I couldn't see out of my left fucking eye cause of how stressed I was. It all looked like TV static. Vurry scurry.
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Post by Nexeria Sun May 01, 2016 1:57 am

That was a really interesting story, Meggo. I mean I'm sorry it all happened to you, but a really captivating story nonetheless.

There really should be more employees there to help you out with things like this. Cheer bitch is the scum of the earth.

Megantron wrote:I also forgot to mention that during this whole ordeal, I couldn't see out of my left fucking eye cause of how stressed I was. It all looked like TV static. Vurry scurry.

I assume the thing with your eye was just you on the brink of some monstrous metamorphosis. Maybe you were about to start bugging out like Jeff Goldblum in The Fly.
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Post by Fi Skirata Mon May 02, 2016 9:27 pm

This hotel needs a better wireless phone... >.>
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Post by Megantron Tue May 03, 2016 9:27 am

@Fish, it really does! I mentioned it to my GM that the phone sucks and that it is literally useless and people may get mad that I'm not able to answer them properly. One of my co-workers has been telling them to get a new phone for over a year now.
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Post by Megantron Thu May 05, 2016 7:07 pm

I really want to take a moment and bitch about my best friend.

She's same age as me, but has always been steered down the wrong path (always has bad relationships, drama, getting into trouble) and now she's dating some 30 year old guy she met online who is jobless, carless, and has a 10 year old kid.

I want to knock some sense into her because I feel like she's either going to end up married to this guy, pregnant, or worse -- both.

The sad part is that right before she got with this guy, she started talking to me about how she was going to start working on bettering herself and her life and focus on herself and not get into any relationships until she was ready for one. It's just sad to see her want to take one step forward but falling two steps back.
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Post by Nexeria Fri May 06, 2016 9:11 am

That's unfortunate to hear. Hope she doesn't make anymore big mistakes.

My sister had a falling out with one of her best friends (aka Fish's ex-girlfriend as well as a long-time family friend of ours) who had been living with us up until about a year ago, and she still seems to get upset about it every now and then. I'm still fuzzy on the details, but it really fell apart after the girl got into some sort of spat with my sister and our mom over something to do with college, which then led to her just deciding to move out of our house. Afterwards, the girl slept at Fish's house until she decided to completely sever her entire relationship with him by emotionally manipulating him in the foulest of ways before moving out of state with some random fucking bloke in South Dakota.

Anyways, what I'm getting at is, I hope your friendship doesn't fall apart over this and I hope she starts making better decisions.
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Post by Megantron Mon May 09, 2016 9:58 am

> This story is about this crazy lady guest from yesterday
> I'm the one that checked her in originally two nights prior and I got bad BAD vibes from the moment I talked to her.
> She's the little older lady with a soft-spoken voice that also has a directness to it

> Mother's day
> Morning
> Guest calls down to say her credit card organizer is missing
> She makes it sound like someone stole it
> Her words:
> "I can count on my hand the number of times I've lost anything, so there's no way I'd lose this out of my purse."
> I tell her I will keep an eye out for it

> Hours later
> Guest calls down again to ask for a late check out
> I tell her we cannot give any more late check outs to guests today
> She gets angry and basically says that she doesn't care and that she's a gold elite member so she won't leave the room till 1pm anyway
> Check out is already gratiously at noon (most hotels is 10:30/11:00am)
> Guest calls down again and says she does not have a key card to her room
> I tell her she can get one at front desk

> I'm chillin' talking to my co-worker
> Guest walks up
> My co-worker asks her how her day is going
> She says, "Not very good."
> She's putting on a show at this point
> I'd already wrote a message about her missing item and showed it to my co-worker when she left with her new key card
> She comes back to check-out
> First words out of her mouth are
> "I don't like to be abused."
> I'm like wat .-.
> I asked her to please explain what she meant
> She said that someone broke into her room last night, stole her credit card organizer and key card to her room, and also tried on her clothes and sweat in them
> She said she had washed her clothes and noticed that they do not smell like her (?)
> She said it happened after housekeeping had already left for the day
> She said that she was returning a luggage cart to the front and heard a door slam and assumed it was someone leaving her room
> Me, being the detective that I am, already compiling a list of flaws in her story
> I told her I do not know how that could even happen
> Only the person working front desk and the guest have access to her room
> She says that stuff like this happens to her at Marriott's all the time
> She says she has been gassed at Marriott's, stuff stolen from her
> Before I check her out, I change her email from "gmail" to just "mail" so she can't get an email survey about our hotel and write nasty shit online
> She just leaves, nothing I can do really
> My co-worker I was talking to earlier was there standing with me the whole time
> We both think her whole story sounds suspicious but are thankful that she's gone now
> First thing we both think is that if this stuff happens at Marriott's all the time, then why does she still stay at Marriott's
> Co-worker leaves to go back to his job

> 30 minutes later
> Guest comes back in and says, "I want to file a police report"
> I'm sitting there like 'oh great, just how I wanted my sunday to go'
> I ask her if it is okay to call my GM first and let him know what's going on and what to do in this type of situation
> I call him
> He says "yeah yeah call the police, but use the non-emergency number"
> He asks to speak with the guest, I put her on
> Guest says she wants a police officer there in 5 minutes
> Guest hands phone back to me while my GM is mid sentence (RUDE)
> He says that it will definitely take a long time for police to get there cause its a non-emergency
> I call police and now we're waiting in the lobby.
> My GM called my co-worker to come back to wait with us and the housekeeping manager is with us, too, so I'm not alone!
> The guest is just pacing back and forth in the lobby with a smile on her face
> She's rummaging through newspaper and a stack of 50 cards (this morning she said she had 50 cards in that organizer go missing)
> She's writing random notes down, being weird
> Co-worker, housekeeper, and I are in back office whispering about everything off with her story

> 1. Why did she tell me her credit card thing was missing this morning and then hours later tell me it was stolen from the night before?
> 2. Why did she leave for half an hour and then come back to file a police report?
> 3. Why didn't she say anything LAST NIGHT when it supposedly happened? (The GM was even working last night and could have helped her out a lot more)
> 4. Why is she smiling instead of looking distraught?
> It's been an hour since I called the police, no one has shown up. This is typical for this area.
> 5. How did she get back into her room if her key card was stolen???
> 6. And if someone broke into her room the night before, then wouldn't she notice that someone stole a key card off of her own person??? Cause that would be the only way for someone to break in.

> Co-worker calls them again
> Apparently there was an accident that they had to take care of and are sending someone else
> Co-worker tells guest this and she immediately says "I think it is absolutely unacceptable to wait over an hour for the police. Do they not think theft is important?"
> We tell her we understand that, but since this is categorized under non-emergency, they will take care of all emergencies first
> She says that she doesn't believe they do not have more police officers in the area
> In my head I'm thinking about how long it takes to even travel anywhere in Tampa on top of other accidents that slow everything up
> In my head I am also thinking about how unlikely it is for theft cases to even be solved without some kind of substantial evidence already stacked up
> We give her the number to call in case she wants to talk to someone
> She calls and gets snappy with them and then five minutes later, police show up
> First thing she says to them is "THANK YOu for getting here in such a reasonable and timely fashion" WHAT A FUCKING CUNT
> They start talking to her and now she's telling this story about last night and then goes on to say that identity theft has happened because someone stole her hotel rewards cards and her ID and credit cards

> 1. It is not identity theft unless someone is specifically using your identity to say they are you for credit fraud, employment, or other reasons.
> 2. Stealing an ID card is just classified as theft, NOT identity theft
> Police tell her that someone stealing her hotel rewards cards is not identity theft

> She talks about how she has been involved with the FBI prior because this has happened before
> They ask her for her name and address
> She starts giggling and laughing with officers like this is all a big joke to her
> She says she has no permanent address and says that nothing is sacred to her anymore
> She says that last area she lived in had so much crime she had to put all her shit in storage
> They keep asking about a good address and she finally says that she's looking for a place to live after dodging the question (weirdo!)
> She finally stops spinning her web of lies and police come over to talk to my co-worker and me
> We told them about the suspicions in her story
> They ask to take a look in her room
> As they start heading to her room
> Guest asks them, "Aren't you going to take down my contact information? My phone number or email? You can text me"
> YES because the police are going to text you about a case file. "Lol totally didnt find the guy that stole ur shit"
> Guest finally gathers up her stuff and leaves
> Police check the room with co worker and come back
> Co worker tells me that even the police said that she's just crazy and not to worry about anything
> I'm finally free to leave
> She's apparently standing at her trunk and shuffling through a bunch of papers
> Police are sitting in their car until she leaves cause even they think she's suspicious and phony
> I joke that I'm afraid to go to my car in case she follows me

> My thoughts are that she is a compulsive liar and likes the attention this is all giving her
> I think she was mad that I wasn't bending over backwards to be comforting and empathetic towards her original situation (her stuff was missing)
> So she kept escalating the story to get a response she wanted
> And when she didn't
> Is why she wanted the police involved

> If her story is somehow true, then she is obviously being physically stalked by someone that hates her and keeps doing these vehement things to her



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Post by Balton Mon May 09, 2016 3:19 pm

Sounds like a really shitty day :/
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Post by Nexeria Wed May 11, 2016 8:52 am

IT WAS ME! I WAS THE SWEATY CARD THIEF ALL ALONG!!!

Anyways, she sounds crazy to me, so you try to stay safe around those lunatics down there, I'd be genuinely upset if something happened to you.
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Post by Fi Skirata Wed May 11, 2016 6:00 pm

Holy shit what a nutcase.

Megan, please never stop telling us your job horror stories. These are amazingly tragic to read. I'm amazed you haven't fucking shot someone by now.
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Post by Megantron Wed May 11, 2016 9:03 pm

The weird part is, she mentioned on the phone to me about seeing a tall blonde girl (I think she meant at previous hotels) but it definitely sounded like she was trying to single me out seeing as how I'm the only blonde person that works there.
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Post by Megantron Thu May 19, 2016 10:48 pm

Platinum Elite members are the most entitled people on the entire fucking planet.

>Lady makes reservation for a basic room.
>At check in, asks for an upgrade (sounded like she was demanding it)
>I have her an upgrade to a one bedroom suite
>She gets to room and calls front desk like "uh no I wanted a two bedroom suite"
>in my head, "bitch you should have paid for one then!"
>I see we have some available but I tell her we don't
>Sucks to suck
>Don't play me bitch!
>Like, if you wanted a specific room, you should book that room instead of just expecting that you'll get an upgrade.
>Upgrades are stuff we do nicely just because or we do them to free up cheaper rooms to sell more.

I had a lady request an upgrade once and she was staying here by herself for one night. What the hell does she need a bigger room for???
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Post by Nexeria Fri May 20, 2016 4:29 am

I'd be content with just a bed, TV, and a shower. I don't see why'd I'd need anything more than that if I was alone.
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Post by Megantron Fri Jun 03, 2016 8:28 pm

> Two nights ago
> Guy calls down asking why his internet is slow because he paid for the higher speed
> I call our version of IT for him and have them talk it out
> Back and forth all night with this guest
> Mind you: HE IS CONNECTED
> It's not like this isn't a public place where TONS of people are using the internet AT THE SAME TIME
> Dumb fuck
> He basically just keeps calling about it all night
> Eventually gets to a point where he is yelling at me about how the paid internet is a scam and is very fraudulent and should be reported to the BBB
> Not like the BBB is an actually credible source or anything BUT OKAY GUY
> Like BBB is literally another form of Yelp...
> He's like "this internet fucking sucks and I'm never staying here ever again. I stay here every month and the internet always sucks"
> I look at his history
> Only stayed one time before
> In my head: We don't really need your business, especially if you're going to mouth off someone that doesn't control the internet at all....

> Next night
> Guy still has trouble with internet
> But this time he's talking to me really calm
> Didn't mouth off once
> YEAH THAT'S RIGHT BUDDY FUCK YOU

> He still has a reservation for next month though FML



Also. About a week ago, my mom asked me if I wanted to go to Universal Studios with her and my siblings during 4th of July weekend and I said "hell yeah" and went and requested the days off in the Request Off book. I was the first one to request those days off (and my co-worker was literally standing next to me while I was doing it) and I look tonight at the book to make sure and like two other people (including the same co-worker) request the same days off as me... -____-

It sucks because requests off are not guaranteed and there really isn't that many people that work the front desk, so I feel like it's kind of rude to request off when someone else has already put their name down first.

I've literally NEVER requested any days off since I started this job and now I'm afraid I won't get them off (I called out sick one time, but it was a shift where they didn't need to find someone to cover for me). I want to talk to my manager about it, but I don't want him to just talk to me like a manager to an employee since he's been my neighbor for 10+ years, and just be like "Well... it's not guaranteed, so there's nothing I can do."
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Post by Megantron Sun Jun 26, 2016 9:35 pm

Tonight's dilemma includes: Domestic dispute!!

> Guest calls hotel asking that all keys be voided to her room.
> Guest is staying for over a month and her boyfriend (or husband?) has been staying with her
> She says that they had a dispute

> Co-worker comes to chat for a minute (this is the same co-worker that helps me with basically all my dilemmas. At this point we joke about how something always goes wrong when we're working together)
> The boyfriend calls hotel and asks him to go into the room and pack all his stuff for him.
> I motion for co-worker to put boyfriend on hold
> I tell him that the guest said that she wants no one going into the room
> We tell boyfriend that and he says if he can't get his stuff back, he'll call the police
> We tell him we will call guest and ask her if it's okay to go into the room to get his stuff (which wasn't even packed btw)
> Guest says she'll be back within the hour to pack his stuff and bring it down to us
> She also said that the dispute had gotten physical and that he hurt her

>We call boyfriend back and he says he is fine with that and will be by in a couple hours
> This was at around 6:30pm
> I transferred guest to a new room (one bf doesn't know about)

> Boyfriend's mom calls hotel twice asking about him
> Boyfriend calls back around 7:30/8 saying he is trying to get a cab and will be coming to get his stuff

> Co-worker was supposed to get off work at 6 but has stuck around to make sure everything is safe

> Now 10:30 pm and guy still hasn't shown up and co-worker has finally left since we think he is not coming afterall

> JUST ANOTHER EVENTFUL NIGHT AT WORK
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Post by Mr. Fountain Mon Jun 27, 2016 6:51 pm

Your job gets closer and closer to an episode of Cops everyday.
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Post by Megantron Fri Jul 08, 2016 7:00 pm

Who wants to hear another amazing story from my job in Hotel Hell???

>Last night
>Guest calls and asks for a crib to be pre-set up in his room prior to check in for today
>No big deal

>Came into work today
>Told by co-worker that the crib was already set up
>I put them on the first floor
>Cause fuck having children on a higher floor disturbing everyone

>Guest comes and checks in
>Comes back like 5 min later
>Wants higher floor
>Jesus fucking christ
>"Okay, no worries, here's a room on a higher floor for you. Let me see if I can find someone to move the crib to the new room for you." Smile *fake smiles for daaaays*
>Guest says "Oh it's not big deal if you can't, just let me know and I can move it myself."
>Got my co-worker to agree to move it.
>Co-worker moves whole crib up two floors and sets it back up for guest

>Another 10-20 min go by
>Guest comes back down and asks for anyway to upgrade to a bigger room
>They are staying on a specific rate that cannot be changed or upgraded and I tell guest this
>We basically go back and forth saying the same things
>Guest: "Oh, well if you can upgrade it let me know."
>Me: "Okay, I will see what I can do, but like I said, the rate program you are under does not let me upgrade."

>Guest leaves
>I even talk to my AGM and she says the same thing to me about the rate program

>Another 10 min
>Guest calls back but AGM answers
>Apparently ONLY ONE FUCKING ELECTRICAL OUTLET does not work in the kitchen
>Guest's wife just wants to make one cup of tea
>Which we have here at the front lobby 24FUCKING7
>AGM even offers to bring it up to wife
>Guest says "Oh well this room is too small for my family"
>AGM tries to explain again about the rate program, but even she is getting irritated with them
>She agrees to move them to a one bedroom suite (a slightly bigger room)
>Guest says okay

>I make keys for guest as they come downstairs and my AGM goes home
>Guest comes to get keys and then fucking says

"Oh, well we don't have to move rooms if you will lose revenue."

Like, bitch, you just made a big fucking deal for hours about wanting to switch to a bigger room and now that we accommodate you, you're gonna say that???!?

>"Oh, don't worry about. My AGM expressed to me that she will be contacting (insert company) about getting the certificate for your stay tomorrow once she comes in." Smile *more fake smiles*
>Guest once again repeats what he just said
>I repeat what I just said cause this guy is APPARENTLY DEAF!!
>Then he asks for a late check out tomorrow
>I told him that I would have to discuss it with housekeeping executive to see if it is possible for tomorrow (this is our standard procedure for late check outs for SILVER MEMBERS)
>Guest is like, "Oh, well we can just stay in the same room if you're going to give us a hard time about switching rooms."
>I then explain to guest that this is a limited service property and that late check outs are based on availability and are not guaranteed (They are only guaranteed for gold and platinum members), but that I would talk to the executive housekeeper
>Guest says that he would call corporate about it
>I told him I was going to talk to housekeeper right now

>I ask him and he says latest we can do it 1pm
>I go and tell guest that and all he says is "have him call me tomorrow morning."
>Then he says, "What do you want us to do? Stay in the room or move?"
>"Whatever (the fuck) you want to do." Smile

>Guest walks away (bitch, bye!)

>Then wife comes up and asks us to once again move the crib for her (my co-worker already clocked up and needed to go home, but stayed and helped for a third fucking time).
>Co-worker comes back down and says that they asked him again about a later check out, but he told them 1pm is latest they can do.

>Haven't heard from them again, but the night is young.
>Someone kill me.
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Post by Mr. Fountain Fri Jul 08, 2016 9:17 pm

The sweet reaper will come to collect you soon. Don't worry, Megomin, everything's going to be alllllright.

I love reading this shit btw. xD
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Post by Megantron Sat Jul 09, 2016 1:02 pm

Megantron wrote:I really want to take a moment and bitch about my best friend.

She's same age as me, but has always been steered down the wrong path (always has bad relationships, drama, getting into trouble) and now she's dating some 30 year old guy she met online who is jobless, carless, and has a 10 year old kid.

I want to knock some sense into her because I feel like she's either going to end up married to this guy, pregnant, or worse -- both.

The sad part is that right before she got with this guy, she started talking to me about how she was going to start working on bettering herself and her life and focus on herself and not get into any relationships until she was ready for one. It's just sad to see her want to take one step forward but falling two steps back.

Ha. Ha. Ha. I hate my life. She just told me she's pregnant. Dear lord. Whyyyyyyyyyyyyyyy

I am literally losing my mind here. Pls halp. @911 @FBI @CIA @Anyone
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Post by Dizzywig Sun Jul 10, 2016 1:49 am

These are absolutely captivating, job horror stories are the best.
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Post by Mr. Fountain Sun Jul 10, 2016 4:02 am

Wow, that sucks about your friend though Meggo xD
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Post by Megantron Sun Jul 10, 2016 6:38 pm

^ @Fountain, for real! It really does.

The funny/not-so-funny thing is I just went over and talked to her a couple weeks ago and she told me that this guy has a meth problem and that he still lives at home with his mom. She told me that her parents absolutely hate him and think he's a giant loser (which he is).

I even straight up told her that I do not like him and do not think this relationship will help her in anyway and she shouldn't be with someone just because she thinks she can "change them." I also told her that I thought he would get her pregnant.

LO AND BEHOLD.

Moral of the story is: Listen to my advice because I am not bullshitting you or talking out of my ass.


It is just so frustrating because I know she can do better and have a better life for herself, but she keeps screwing up. In our conversation, she told me that she was just able to pay off all her bills completely for the first time in months and now she wants to have a kid that she probably can't afford??? JFC

Ok. I'm done.
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